DISTANCE SALES AGREEMENT

1. PARTIES

This Agreement has been signed between the parties listed below within the framework of the terms and conditions specified below.

A. ‘BUYER’; (hereinafter referred to as "BUYER" in this agreement)

B. ‘SELLER’; (hereinafter referred to as "SELLER" in this agreement)

Name-Surname: Q5 ELECTRONIC INDUSTRY AND TRADE LIMITED COMPANY

Address: FIRUZKÖY MAH. FIRUZKÖY BULVARI NO:204/4/102

By accepting this agreement, the BUYER acknowledges that if the BUYER confirms the order, the BUYER will be under the obligation to pay the order amount, and any additional fees such as shipping costs, taxes, etc., and confirms that they have been informed about this in advance.

2. DEFINITIONS

In the application and interpretation of this agreement, the following terms will express the definitions written next to them.

MINISTER: The Minister of Customs and Trade,

MINISTRY: The Ministry of Customs and Trade,

LAW: The Consumer Protection Law No. 6502,

REGULATION: The Regulation on Distance Contracts (Official Gazette: 27.11.2014/29188),

SERVICE: Every kind of consumer transaction, except for the delivery of goods, that is made or promised for a fee or benefit,

SELLER: The company that provides goods to the consumer in the course of its commercial or professional activities, or acts on behalf of or for the account of the seller,

BUYER: The natural or legal person who acquires, uses, or benefits from a good or service for non-commercial or professional purposes,

SITE: The internet site belonging to the SELLER,

ORDERER: The natural or legal person who places an order for a good or service via the SELLER's internet site,

PARTIES: The SELLER and the BUYER,

AGREEMENT: This agreement signed between the SELLER and the BUYER,

GOODS: Movable goods subject to purchase and non-material goods such as software, audio, visual materials prepared for use in electronic environments, etc.

3. SUBJECT MATTER

This Agreement regulates the rights and obligations of the parties in accordance with the Consumer Protection Law No. 6502 and the Regulation on Distance Contracts concerning the sale and delivery of the product ordered electronically by the BUYER from the SELLER's website, and the details of the product, including its sale price.

The prices listed and posted on the site are the sale prices. The posted prices and promises are valid until updated or changed. Prices listed for a limited time are valid until the end of the specified period.

4. SELLER INFORMATION

Company Name: Q5 ELECTRONIC INDUSTRY AND TRADE LIMITED COMPANY

Address: FIRUZKÖY MAH. FIRUZKÖY BULVARI NO:204/4/102

Phone: 05323698615

Email: [email protected]

5. BUYER INFORMATION

Recipient: {customer_name}

Delivery Address: {customer_address}

Phone: {customer_phone}

Fax: -

Email/Username: {customer_mail}

6. ORDERER INFORMATION

Name/Surname/Title: {customer_name}

Address: {customer_address}

Phone: {customer_phone}

Fax: -

Email/Username: {customer_mail}

7. PRODUCT(S) INFORMATION SUBJECT TO THE AGREEMENT

8. The basic features of the product(s) (type, quantity, brand/model, color, quantity) are published on the SELLER's website. If the SELLER has organized a campaign, the relevant product's basic features can be reviewed during the campaign period. The campaign is valid until the end of the campaign period.

7.2. The prices listed and posted on the site are the sale prices. The posted prices and promises are valid until updated or changed. Prices listed for a limited time are valid until the end of the specified period.

7.3. The total sales price of the product or service including all taxes is shown below.

Product Description | Quantity | Unit Price | Subtotal (Including VAT)

Shipping Cost:

Total: {shipping_amount}

Payment Method and Plan:

Delivery Address: {customer_address}

Recipient: {customer_name}

Invoice Address: {customer_invoice}

Order Date:

Delivery Date: -

Delivery Method: -

7.4. The shipping cost for the product will be paid by the BUYER.

8. INVOICE INFORMATION

Name/Surname/Title:

Address: {customer_name}

Phone: {customer_phone}

Fax:

Email/Username: {customer_mail}

Invoice Delivery: The invoice will be delivered along with the order to the invoice address at the time of delivery.

9. GENERAL TERMS

9.1. The BUYER acknowledges, declares, and undertakes that they have read the basic characteristics, sale price, payment method, and delivery information of the product, as well as the preliminary information on the SELLER's website, and confirmed them electronically. The BUYER also confirms that they have obtained correct and complete information on the address, basic characteristics of the products ordered, the price including taxes, payment, and delivery details prior to the formation of the distance sales agreement.

9.2. Each product under the agreement will be delivered to the BUYER or a person or institution designated by the BUYER at the address provided within the period specified on the website, not exceeding the statutory period of 30 days, depending on the distance of the BUYER’s location. If the product cannot be delivered to the BUYER within this period, the BUYER has the right to terminate the contract.

9.3. The SELLER undertakes to deliver the product in a complete and defect-free condition, in accordance with the order details, along with any warranty certificates, user manuals, and other required documents, in a manner compliant with legal regulations, free of defects, and in conformity with the standards. The SELLER will act in accordance with principles of accuracy and integrity, ensuring high quality and taking the necessary care and precautions during performance.

9.4. The SELLER may provide an equal quality and price product instead of the ordered product, after informing the BUYER and obtaining explicit consent, if fulfilling the contractual obligation becomes impossible.

9.5. If the SELLER is unable to fulfill its obligations due to reasons beyond its control (force majeure), it will inform the BUYER within 3 days of becoming aware of the situation, and refund the total amount to the BUYER within 14 days.

9.6. The BUYER acknowledges, declares, and undertakes that if the product price is not paid or canceled in the bank records, the SELLER is not obligated to deliver the product.

9.7. The BUYER agrees to return the product at their own cost to the SELLER if unauthorized use of the BUYER’s credit card leads to the non-payment of the product price by the bank or financial institution.

9.8. The SELLER is not responsible for any delay in delivery due to force majeure situations, and will inform the BUYER. The BUYER has the right to request cancellation or modification of the order.

9.9. The SELLER may contact the BUYER through email, phone, or other communication means for marketing, notifications, and other purposes.

9.10. The BUYER will inspect the product before delivery and will not accept any product with visible damages such as dents, cracks, or torn packaging. Once accepted, the product is considered undamaged.

9.11. If there is a security issue with the credit card used by the BUYER, the SELLER can request information such as the previous month’s credit card statement, and if the information is not provided within 24 hours, the SELLER has the right to cancel the order.

9.12. The BUYER guarantees that the personal information provided to the SELLER is accurate and agrees to compensate the SELLER for any loss resulting from incorrect information.

9.13. The BUYER agrees to comply with the laws while using the SELLER's website.

9.14. The BUYER will not use the website for unlawful, immoral, or disruptive activities and will not engage in activities that prevent others from using the services.

9.15. The SELLER may provide links to other websites that are not controlled by it, but is not responsible for their content.

9.16. If any clause of the agreement is violated, the BUYER will be responsible for all legal and financial consequences.

10. RIGHT OF WITHDRAWAL

10.1. The BUYER has the right to withdraw from the contract without any legal or criminal responsibility and without providing any reason within 14 days from the delivery of the product. For service contracts, the right of withdrawal starts from the signing date of the agreement.

10.2. To exercise the right of withdrawal, the BUYER must notify the SELLER within 14 days using registered mail, fax, or email. The product must be unused and in its original condition for a return.

11. PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE USED

The right of withdrawal cannot be used for products that are specially made according to the BUYER's personal requests, hygiene products like underwear, swimsuits, cosmetics, and consumables that deteriorate quickly or with a short shelf life.

12. STATE OF DEFAULT AND LEGAL CONSEQUENCES

If the BUYER defaults after making the payment through a credit card, they acknowledge, declare, and undertake that they will pay interest according to the credit card agreement with the issuing bank and will be liable to the bank. In this case, the relevant bank may take legal action; claim any expenses and attorney fees from the BUYER, and in any case, if the BUYER defaults on the debt, the BUYER acknowledges, declares, and undertakes to pay the damages incurred by the SELLER due to the delayed performance of the debt.

13. COMPETENT COURT

In case of disputes arising from this agreement, complaints and objections will be made to the consumer problems arbitration board or the consumer court located in the place of the consumer's residence or where the consumer transaction was made, within the monetary limits specified in the law. The information regarding the monetary limits is as follows:

Effective from 01/01/2017, for applications to consumer arbitration boards in 2017, the value of the disputes is:

a) For disputes under 2,400 (two thousand four hundred) Turkish Liras, district consumer arbitration boards,

b) For disputes between 2,400 (two thousand four hundred) Turkish Liras and 3,610 (three thousand six hundred ten) Turkish Liras in metropolitan cities, provincial consumer arbitration boards,

c) For disputes under 3,610 (three thousand six hundred ten) Turkish Liras in central areas of cities that are not metropolitan, provincial consumer arbitration boards,

ç) For disputes between 2,400 (two thousand four hundred) Turkish Liras and 3,610 (three thousand six hundred ten) Turkish Liras in districts of cities that are not metropolitan, provincial consumer arbitration boards are authorized.

This Agreement is made for commercial purposes.

14. EFFECTIVENESS

The BUYER is deemed to have accepted all the terms of this agreement when the payment for the order placed on the Website is completed. The SELLER is obligated to make the necessary software arrangements to ensure that the BUYER has read and accepted the terms of this agreement before the order is completed.

SELLER: Q5 ELECTRONIC INDUSTRY AND TRADE LIMITED COMPANY

BUYER: {customer_name}

DATE: